REFUND POLICY
Special Notes:
- Please be sure to dress for the weather predicted on your reserved day of travel. All boarding locations are outdoors.
- Please ensure that you arrive at least 30 minutes prior to your departure time. Our staff and conductors must ensure that the train leaves on time and cannot wait for late passengers.
- All passengers are required to check in at the ticket office prior to boarding to retrieve your boarding card/tickets. The ticket office is located at 16 East South Street, Lebanon, Ohio 45036. Check in will begin 30 minutes prior to your scheduled departure time.
- Parking is on an off street parking basis. There is a public lot that is free of charge on the corner of Mechanic Street and Main Street that is only a short walking distance to the train station. We recommend you arrive to the train station 30 minutes prior to your departure time to ensure time for parking, traffic, and other unforeseen weather conditions.
Refund Policy- All ticket sales are final
Additional fee- An additional $2 charge will be assessed in each ticket price. This charge will be allocated to long-term operation and repair of the Lebanon Mason Monroe rail line. The Lebanon Mason Monroe Railroad is a 501(c)3 non-profit organization.
- No pets are permitted onboard the train
- There is no outside alcohol allowed to be brought onboard the train
Seating- Please contact the ticket office direct at 513-933-8022 if you are meeting up with other reservations/people to ensure that your seating is reserved altogether and or within the same train car for your train ride.
- Please note that “Reserved” seating is a reserved train car and reserved seats that you had selected for any particular train ride event.
- General admission seating is a reserved train car that you will be assigned to, but are more than welcome to sit anywhere within that train car that you were assigned to.
- All assigned seating and train car assignments will be on your boarding card that you retrieve at the ticket office at Will Call.
- To ensue that all friends and family will be seated together in your group please contact the ticket office direct at 513-933-8022. Seating cannot be changed on the day of your reserved date.
Please Note* Due to the historic nature of our equipment, the LM&M Railroad is not handicapped accessible. The LM&M Railroad operates historic equipment and reserves the right to change or substitute equipment as needed.
Some event trains will feature food and entertainment, which may include exposure to peanuts and latex balloons.
The LM&M reserves the right to cancel an event or train ride at any time for any reason it deems necessary. In the unfortunate and rare cases that LM&M must cancel a train ride or event, guests will receive an email notification informing you of the cancellation. Options for an exchange, or a credit voucher will be detailed in the email.
Prices are subject to change per event and on select “Peak” dates.
All tickets purchased are subject to additional fees. All ticket sales are final.