Train Excursion Terms and Conditions

Basic INformation

Our excursions are operated by highly skilled professionals and your safety is our highest priority. The Lebanon Mason Monroe Railroad requires passengers to exercise sound judgment when on railroad property and obey all crew member instructions.

The LM&M Railroad (LM&M) and its operating partners are not responsible for uneven footing on property owned by third party organizations or created by situations beyond our control. Please watch your footing while loading and unloading from the train. Passengers will have to ascend/descend up to ten (10) steps in order to ride a typical LM&M excursion train. LM&M will provide step boxes and trained employees to assist will boarding/deboarding. However, passengers assume all liability and risk associated with boarding/deboarding the train. Do not purchase tickets to ride an LM&M excursion if you are unable to safely climb up to ten (10) stairs or walk extended distances up to five hundred (500) ft.

All Lebanon Mason Monroe Railroad trains are low priority movements on a busy regional freight railroad. Schedules are developed in good faith with our operating partners. However, due to circumstances beyond or within our control, trains can run late. Passengers will not receive refunds for late trains.

Some Lebanon Mason Monroe Railroad excursions include a layover at a destination point. LM&M is not responsible for passengers missing trains, including on any return trip. If a passenger misses a return train, they are responsible for securing their own alternate form of transportation.

The Lebanon Mason Monroe Railroad reserves the right to change equipment or cancel an event/train ride at any time for any reason it deems necessary.

All trains run rain or shine. Cancellations due to weather will only be made by the Lebanon Mason Monroe Railroad in extreme circumstances.

Prices are subject to change without notification. All tickets purchased are subject to additional fees. Lebanon Mason Monroe Railroad passengers are subject to all LM&M Railroad agreements and policies. Please note: The LM&M Railroad strictly enforces a no refund policy.

The Lebanon Mason Monroe Railroad is not a common carrier railroad. Passengers are expected to read and understand our full policies, terms, and conditions.

Handicap Accessibility

Due to the historic nature of the railroad equipment, Lebanon Mason Monroe Railroad trains are not handicapped accessible. Historic and antiquated rail passenger equipment, like that used on this excursion, are exempt from ADA regulations under U.S. Code: Title 42: Section 12184. The passenger cars and boarding facilities used on these excursions were constructed before disability accessibility laws were adopted. Platforms, boarding areas, stairs, step-boxes, seating, and especially doorways, passageways, aisles, and onboard restrooms may not accommodate all passengers. We will make all reasonable efforts to accommodate differently abled passengers who desire to ride the train. Motorized wheelchairs and/or scooters cannot be accommodated onboard any of our trains at any time.

The Ohio Rail Experience is not a common carrier railroad. Passengers are expected to read and understand our full policies, terms, and conditions.

Ticket Purchase

No refunds or exchanges, exceptions may be made at the discretion of management. Trains will run rain or shine. The Cincinnati Railway Co. / Cincinnati Scenic Railway / Lebanon Mason Monroe Railroad reserves the right to cancel any train ride it deems necessary. You assume all risk and danger incidental to the train and/or related activities whether occurring prior to, during, or after any portion of the event/excursion. You assume all risk and danger of being injured by the train and its related activities, and you agree that the management, its agents/staff, performers, venues, related properties, etc. are not responsible or liable for any injuries resulting from such causes. Use of carry-on items, alcohol, food/drinks, etc. is at the discretion of management and may vary by event/excursion. Weapons of any kind are not allowed on the property or any related properties/venues at any time. You hereby consent to the reasonable search for alcoholic beverages, drugs, or weapons. You further consent to the use of your image or likeness incidental to any display, transmission, or reproduction of the event. Management reserves the right to refuse admission or reject any person under the influence of any substance, and/or whose conduct is deemed by management to be disorderly, or who fails to comply with the terms and conditions herein. In the event of a cancellation from the Cincinnati Railway Co. / Cincinnati Scenic Railway / Lebanon Mason Monroe Railroad, and for which there is no rescheduled date, a refund for this ticket will be issued and may or may not include additional ticket fees (i.e. shipping fees, ticketing fees, etc.). Upon the completion a ticket purchase, the customer and all members of the traveling party are subject to all Cincinnati Railway Co. / Cincinnati Scenic Railway / Lebanon Mason Monroe Railroad policies.

- Updated 4/18/2018